A San Antonio automotive repair company called Miner at 1:44 pm on a Friday before a major holiday weekend requesting emergency service on one its bay doors. The customer had a broken sheet of glass and could not safely open the door or secure it for the night. Sarah Holt, our Central Texas Service Coordinator dispatched Service Professional Roland Silva who arrived within 35 minutes. Roland secured the area, assessed the damage and negotiated with the customer to make the necessary repairs within their budget. Roland removed the broken glass, measured the opening and called in the order to our service manager.

Our Service Manager, Thomas Johnson arrived on site with the new replacement glass at 4:15 pm and together they had the new window installed, sealed and secured by 5:00 pm. According to Roland “I am very confident that if I commit to repair a job within a few hours that my team will back me up and that we will deliver” Miner Central Texas provides emergency response and planned maintenance to 1,000’s of locations in San Antonio, Austin, The Valley and Central Texas.